

Are you already using ChatGPT correctly in process management?
I have a love-hate relationship with AI. When I was writing, it drove me crazy. My texts sounded soulless and interchangeable. This...
Aug 183 min read


With “Show, don't tell” to better texts for customer acquisition
Recently, I gave a client feedback on one of her advertising texts. Her goal was to appeal to mothers of babies who were "unhappy with...
Aug 43 min read


Why the wrong tool can destroy your workflow
"Our employees simply aren't using the CRM properly," the managing director said over the phone, his frustration clearly audible. The...
Jul 55 min read